Rewinds & J. Windsor is committed to serving the needs of our customers better than anyone else.
We aim to do this by providing products and services that meet or exceed requirements, are delivered when required and are priced to provide superior value.
All processes and systems are designed and written to offer best practice solutions for our industry, enabled by ensuring constant awareness of technology advances, training and development of employees and the instigation of continual improvement wherever the opportunity arises.
Relevant and specific metrics and targets are established for all key customer focussed business practices and are reviewed by management and staff to ensure the highest possible levels of quality and service are achieved and to identify areas for further improvement.
The Managers and all staff are committed to the application of and the continual improvement of the Company quality management system.